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    How Life Dream works

    Life Dream is a closed B2B marketplace for hotel rooms. Approved companies use one account to buy rooms for their clients and, if they hold hotel contracts, to sell their own allotments.

    1. Who can join

    Travel companies, tour operators, hotels and hotel suppliers. To open an account you upload:

    Our team reviews every application before activating it. Prices are visible only to approved accounts.

    2. Where the rooms come from

    SourceWhat it means
    Life Dream direct contractsRooms Life Dream contracts directly with hotels
    Partner allotmentsApproved companies with direct hotel contracts and allotments list their rooms
    API integrationConnection with leading global B2B wholesalers

    3. How the price is built

    • The selling company enters its net rate, the amount it will receive.
    • Life Dream adds a small platform margin.
    • Buying companies see the final price: the seller's net rate plus the platform margin. Nothing else is added at checkout.

    4. One room, several offers

    The same room can have several offers from different suppliers. Each offer clearly shows:

    • The final price in your selected currency
    • The meal plan (Room Only, Breakfast, Half Board…)
    • The cancellation policy, including the last day for free cancellation
    • Any offer label (discount, special deal)

    The conditions shown on the offer when you book are the conditions that apply.

    5. Booking rooms and submitting guest names

    You book rooms, not individual guests. A company can buy one room or a large block of rooms for a group, and guest names are not required at booking.

    After booking:

    1. The buying company submits the guest names and number of guests (the rooming list) in the dedicated tabs inside the booking on the platform, and in the destination's official system where one is required.
    2. The selling company reviews the names and number of guests, then confirms the booking with the hotel.
    3. The hotel issues its approval, and the confirmation is updated on the platform.

    6. Paying for bookings

    • Bank transfer, or
    • Wallet: top up your Life Dream wallet and pay for bookings from your balance.

    Electronic invoices are issued from the platform. See Payments & refunds.

    7. Selling your own allotments

    If your company holds hotel allotments, you can add your net rates, manage availability and publish offers from the same account. The wallet records your sales and purchases in one place.

    8. If a hotel can't honor a confirmed booking

    The rate supplier must relocate the guests at its own cost to a hotel in the same area, of the same or higher category, with a room upgrade or at least the same room type, plus additional compensation for the guests. If the supplier fails to do so, Life Dream arranges the alternative itself and recovers the cost from the supplier. Details: Booking & cancellation policy.

    9. Support

    24/7 support on WhatsApp and email. Emergency number: +20 100 791 4802.